4kbd's Privacy Policy

4kbd ("we", "us", or "the platform") is committed to providing a safe and reliable online gaming environment for Bangladeshi players. When you visit our website, create an account, or use our services, we collect certain information. This privacy policy fully informs you of the purposes for which that information is collected, how it is used, and how securely it is stored.

Our goal is to fully respect your right to privacy and to ensure data protection in line with international standards. Reading this policy will help you understand how 4kbd values your trust.

We collect various types of information when you register and use 4kbd's services. This information falls into two main categories.

1.1 Information You Provide Directly

Information you voluntarily share with us when you open an account or use our services:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Valid email address
• Mobile number (for verifying transactions via bKash, Nagad, Rocket, or Upay)
• Payment account details (for deposit and withdrawal processing only)
• Identity verification documents (when required)
• Information provided when contacting support

1.2 Automatically Collected Information

When you access our site, certain information is automatically collected through technical means:

• IP address and geographic location (at the country and region level)
• Browser type, version, and operating system details
• Pages visited, session duration, and navigation patterns
• Device type (desktop, mobile, or tablet)
• Referral source (where you came from before reaching the site)
• Information collected via cookies and similar tracking technologies

1.3 Transaction-Related Information

During deposit and withdrawal activities, we keep records of transaction history, amounts, dates, and methods. All financial transactions conducted through bKash, Nagad, Rocket, and Upay are processed over secure connections.

4kbd collects your information solely for the following legitimate and transparent purposes:

2.1 Account and Identity Verification

Your information is used to create, manage, and secure your account. Identity verification is required for age verification (21+) and to prevent multiple accounts.

2.2 Financial Transaction Processing

Payment information is used to ensure deposits and withdrawals are processed correctly. Transaction data is used to apply the minimum deposit of ৳300 and minimum withdrawal of ৳800.

2.3 Customer Support

We use your account information and communication history to assist you through 24/7 live chat and email support ([email protected]).

2.4 Security and Fraud Prevention

Your information is used to maintain effective security measures against unauthorized access, fraud, and money laundering. We keep your account secure using SSL encryption and modern cybersecurity technologies.

2.5 Platform Improvement and User Experience

By analyzing user navigation patterns and preferences, we continuously improve 4kbd's services. This data is analyzed in a fully anonymous manner.

2.6 Ensuring Responsible Gaming

Your information is used to monitor gaming behavior, identify potentially problematic patterns, and activate responsible gaming tools when needed.

The 4kbd site uses cookies and similar technologies. Cookies are small text files stored on your device.

3.1 Essential Cookies

These cookies are necessary for the basic functionality of the site — maintaining login sessions, security verification, and ensuring the site operates correctly.

3.2 Analytical Cookies

Analytical cookies are used to understand how users interact with the site. This data is anonymous and used solely for site improvement.

3.3 Cookie Controls

You have the right to disable cookies by changing your browser settings. Please note that disabling essential cookies may affect some important site functions.

4kbd never sells your personal information. Your data may be shared with third parties only in specific circumstances and under strict confidentiality agreements:

• Payment processors: The minimum information necessary to process transactions is shared with the relevant mobile banking services — bKash, Nagad, Rocket, and Upay.
• Technology service providers: We work with trusted technology partners for site hosting, security, and infrastructure management.
• Legal obligations: Relevant information may be provided in response to a court order or a lawful request from a law enforcement agency.
• Fraud prevention: Necessary information may be provided to authorized bodies to prevent financial fraud or cybercrime.

Your information will not be shared with third parties for any reason beyond those listed above. Information may be shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, or JILI only as required to operate gameplay.

4kbd has put in place the highest technical and administrative measures to protect your data:

5.1 Technical Safeguards

• All data is protected by SSL (Secure Socket Layer) encryption — all information sent to and received from the site remains encrypted
• Payment information is always stored on encrypted servers
• Account passwords are stored using modern hashing algorithms
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are active at all times

5.2 Administrative Safeguards

• Only authorized staff members can access personal information
• Regular staff training on data protection is conducted
• Data access logs are maintained and monitored
• Strict confidentiality agreements with third parties are in effect

4kbd retains your personal information only for as long as necessary. The following factors are considered when determining retention periods:

• All information is retained while your account is active
• Financial transaction records are retained for the period required by law
• Certain data may be kept for a defined period after account closure for fraud prevention and legal compliance
• Analytical data may be retained indefinitely after being anonymized

To permanently close your account, contact us at [email protected]. Data deletion requests will be processed as quickly as possible within legal limits.

You have specific rights over your personal information held by 4kbd:

7.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of that information.

7.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

7.4 Right to Object to Processing

You have the right to object to certain processing of your information, particularly in relation to marketing communications.

7.5 Right to Data Portability

You may request your personal information in a structured, commonly used format.

4kbd is a platform exclusively for adults (21+ years). We do not knowingly collect information from or provide services to anyone under the age of 21.

Age verification methods are used during registration. If we suspect that a minor's information is in our system, we will close that account immediately and delete the associated data.

If you believe a minor has opened an account on our platform, please notify us immediately at [email protected].

4kbd reserves the right to update this privacy policy over time. You will be notified of changes in the following ways:

• The date of the latest revision on this page will be updated
• For significant changes, a notification will be sent to your registered email address
• In some cases, a notice may be displayed on the site

If you continue to use the platform after an updated policy is published, you will be considered to have accepted the new policy. For significant changes, we will seek your explicit consent.

The latest version of this policy will always be available on this page. Previous versions may be provided upon request.